Welcome To MBOTSZ

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Refund Policy

(Effective: 25/12/2025) Eligibility: Refunds are processed only for failed transactions where the amount is deducted but the service (recharge/bill payment) was not delivered. Non-Refundable: We do not offer refunds for user errors (incorrect mobile number/details), bank server delays, or successful transactions confirmed by the operator. Processing Time: Approved refunds are credited back to the original payment method within 5-7 business days. Support: To request a refund, email support@mbotsz.in with your Transaction ID and details.

Privacy Policy

Effective Date: 08/12/2025 At MBOTSZ , we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services. 1. Information We Collect When you use MBOTSZ , we may collect the following types of information: A. Personal Information • Name, email address, phone number • Payment details (processed securely through third-party payment gateways) • Address (if required for certain services) B. Transaction Information • Recharge & bill payment history • Wallet transactions & refunds • Offers and cashback usage C. Device & Usage Data • IP address & browser type • Device information (mobile, desktop, OS) • Cookies & analytics data for service improvement 2. How We Use Your Information We use your data to: Process mobile recharge, bill payments, and transactions securely. Provide customer support and resolve issues. Send updates, offers, and promotions (only with your consent). Improve website performance and user experience. Prevent fraud and unauthorized activities. 3. Data Security & Protection We implement strict security measures to protect your data from unauthorized access, alteration, or disclosure. SSL Encryption for secure transactions. No Storage of Payment Details – We use trusted third-party payment gateways. Restricted Access – Only authorized personnel can access sensitive data. 4. Information Sharing & Third-Party Services We do not sell, rent, or trade your personal information. However, we may share your data with: Service Providers – Banks, payment gateways, and telecom operators for processing transactions. Legal Authorities – If required by law or for fraud prevention. 5. Cookies & Tracking Technologies We use cookies to improve your experience by: Remembering login details & preferences. Analyzing website traffic & improving features. Displaying relevant offers & promotions. You can manage or disable cookies from your browser settings. 6. Your Rights & Choices You have the right to: Access, update, or delete your account information. Opt out of promotional emails or notifications. Request data deletion by contacting our support team. To exercise these rights, email us at support@mbotsz.in 7. Changes to This Privacy Policy MBOTSZ may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review it periodically. 8. Contact Us For any privacy-related concerns, reach out to us: Email: support@mbotsz.in By using MBOTSZ , you agree to this Privacy Policy. If you do not agree, please stop using our services.

Terms And Conditions

Effective Date: 08/12/2025 Welcome to MBOTSZ ! By using our website and services, you agree to comply with the following Terms & Conditions. Please read them carefully. 1. Acceptance of Terms By accessing or using MBOTSZ, you acknowledge that you have read, understood, and agreed to these terms. If you do not agree, please do not use our services. 2. Services Provided MBOTSZ offers the following services: Mobile recharge for all major telecom operators. Bill payments (electricity, gas, DTH, water, etc.). Cashback & rewards for eligible transactions. We may update or modify our services at any time without prior notice. 3. User Responsibilities By using MBOTSZ , you agree to: Provide accurate personal & payment details. Use the services for lawful purposes only. Not engage in fraudulent or unauthorized transactions. Maintain the confidentiality of your account credentials. MBOTSZ is not responsible for incorrect recharges or payments made due to user errors. 4. Payment & Refund Policy • All transactions are processed securely via trusted payment gateways. • In case of a failed transaction, refunds (if eligible) will be processed within 5-7 business days as per our Refund Policy. • MBOTSZ does not store your payment details for security reasons. 5. Cashback & Offers • Cashback is subject to specific terms & conditions mentioned on the offer page. • Offers may change or be discontinued at any time without notice. • Cashback is credited to the MBOTSZ wallet and cannot be withdrawn as cash. 6. Account Suspension & Termination MBOTSZ reserves the right to suspend or terminate your account if: Any fraudulent or illegal activity is detected. There is misuse of cashback, promo codes, or offers. Multiple accounts are created to abuse referral programs. 7. Limitation of Liability MBOTSZ is not responsible for: Service failures caused by telecom operators, banks, or third-party providers. Losses due to incorrect details entered by the user. Unauthorized access to your account due to weak passwords. Our maximum liability is limited to the amount of the disputed transaction. 8. Changes to Terms & Conditions MBOTSZ may modify these Terms & Conditions at any time. Continued use of our services after changes means you accept the updated terms. 9. Contact Us For any queries, please contact us: Email: support@mbotsz.in Support Hours: 10AM to 6PM By using MBOTSZ , you agree to these Terms & Conditions. If you do not agree, please discontinue using our services.